In common with most bricks and mortar retail stores, we’re honouring the tradition of starting our Janunary Sale on Boxing Day! From this day to end of January we’re running a sale and offering a £5 discount on all Hudl2 repairs. Don’t miss out! Get your Hudl2 fixed and working again for a discount price!
We’re planning to close shop on the 10th of December until the new year. The logic behind this is that postage is always the biggest problem with Hudl2 repairs. The last thing I want is to spend the Christmas period dealing with anxious customers chasing inbound and outbound packages when the Post Office start using temporary staff to deal with the Christmas rush.
If you need your Hudl2 repaired, please place you order before this date.
What I’ve Learned During 6 Months of Hudl2 Repairs
I’ve been running this Hudl2 repairs site for about 6 month now, so I thought, in the spirit of sharing, it might be nice to provide some insights into the things I’ve learned.
The first standout thing that was somewhat surprising to me was how frequently Hudl2 motherboards fail. The main problem here is that the Hudl2 itself is extremely susceptible to moisture. When steam gets inside the case it condenses into water on the motherboard, creating a short circuit which results in the Hudl2 overheating. This inevitably cooks the CPU, rendering the Hudl2 entirely useless. It would appear that lots of people enjoy watching Netflix in the bath! If you want to keep your Hudl2 healthy then never expose it to a steamy environment. If you do this it will only be a matter of time before it overheats and dies. It’s not possible for mortal humans to repair Hudl2 motherboards due to the micro-circuitry, so the only option is to replace a faulty motherboard. This results in a factory fresh Hudl2 without any of your original data. So the best bet is to try and consciously avoid exposing your Hudl2 to steam in the first place. Don’t use it in the bath, and don’t leave it in the kitchen next to bubbling pans of water.
As a result of this, the next thing I learned is that most people assume that if a Hudl2 won’t charge, it *must* be a problem with the charging board. In reality, it almost never is. Over the six months I’ve been doing this, I haven’t seen a single problem with a charging board, unless the USB connector was physically damaged by someone repeatedly jamming the charging cable in the wrong way around. As a result of this I had to adapt the USB Charging Board replacement page, as I lot of people were sending me Hudl2’s convinced that the issue was with the charging board, when they’d cooked the motherboard watching Netflix in the bath. As I would much rather not spring nasty surprises on my customers, I tried to make this as clear as possible.
Another thing I learned is that many people seem to think that there is an endless source of new Hudl2 parts and are very concerned about getting a “new” screen to replace a broken one. The truth is that there are no new parts of Hudl2’s. They are completely obsolete as Tesco ceased production of them back on 18 November 2015. It’s only possible to salvage replacement parts from other Hudl2’s. This has led to an interesting situation with Hudl2 whereby the parts are worth more than the sum of the whole. So what do I mean by this? At the time of writing you can buy a reconditioned, “good as new” Hudl2 on eBay for between £70 and £100.
However, if you take it apart it consists of:
Hudl2 Screen/LCD: £35
Hudl2 Motherboard: £55
Hudl2 Battery: £10
Hudl2: Speakers: £5
Hudl2: Front Camera: £5
Hudl2: Rear Camera: £10
Hudl2 Back Panel: £7
Which equals £127. Of course, it would take quite a lot of work to sell all of these components individually. So it’s worth bearing in mind that there is some value in a broken Hudl2!
The other thing that I’ve learned is that people generally love their Hudl2’s and feel a genuine sense of loss when they stop working. As a lot of these were bought for kids, I noticed a significant spike in business that coincided with the school holidays. I think a lot of this was due to Mine Craft deprivation. Mine Craft PE runs brilliantly on the Hudl2 and kids that like Mine Craft can play it for hours. One of the things the Hudl2 is really good at is keeping children occupied, as a result, a broken Hudl2 can have a catastrophic impact on the balance of family life.
Over the last few months, I’ve had several Hudl 2’s in for repair where the screen wasn’t broken, but the touch didn’t work correctly. For more information on the cause of this issue please checkout the following page on the site:
Hudl 2 Diagnostics
We’ve now completed our Hudl 2 Diagnostics pages. By answering a series of mainly “yes and no” questions you can step through a virtual flow chart of pages on the site to find out exactly what is wrong with your Hudl 2. This is designed to be used by people with limited technical knowledge using simple, non technical language. The outcomes will provide guides to DIY fixes as well as links to our increasingly popular postal repair service.
Please try out out here
Any feedback on our Hudl 2 Diagnostics would be most appreciated.
We’re currently offering a £10 discount on Hudl 2 screen repairs. This reduces the price from £60 to £50. This offer will only run until Sunday 12th June 2016 when the price will be back up to £60.
To take advantage of this offer while it lasts and get your Hudl 2 Screen repaired by post, please visit our Hudl 2 Screen Replacement Page.
Nothing bugs me more than autogenerated repair services online. What do I mean by this? There are plenty of sites out there that automatically generate a customized webpage that matches whatever you are searching for. Try it yourself. Google Hudl2 repair and you’ll find sites near the top of the search results offering Hudl2 repairs listing every type of repair imaginable but also some that aren’t. Hudl 2 sim card socket replacement? The Hudl 2 doesn’t have a SIM card, as it’s not a mobile phone. So how are they going to repair that?
The repair services we offer are genuine and we take real pride in our work. We specialise in Hudl 2 repairs and don’t wish to be seen as jack of all trades, master of none. We always strive to provide the best possible service and communicate honestly and transparently throughout the repair process.