Don’t Forget to Leave your Return Address!

Just a quick post to remind people that Pay us and send their Hudl 2’s to us for repair, please, please, please remember to put your return address inside. We’ve recently had a run of several Rocket Red Hudl2’s with cracked screens to repair and two of them were sent without any form of identification. This results in us having to spend a lot of extra time taking snaps of the packaging and emailing photos to people to help identify them.

You don’t have to go to a great deal of effort. Just a slip of paper with your email address on will be fine! The last thing we want to do is mix up Hudl2’s and send them to the wrong customers!

eBay: Slate Black Hudl 2 Perfect Working Order

Fresh out of our Hudl 2 repair labs, we are proud to offer a slate black Hudl 2 fully referbished with a new screen. It has been upgraded to Lollipop firmware and every feature has tested successfully including the HDMI Out and Bluetooth.  It comes with the original box and a 2m white charging cable.

It’s in great condition, apart from a small scratch on the back of the case next to the star in the Hudl 2 logo (see image below).

We’ve started the price on this at 99p and the auction begins on 02 Jun, 2016 19:30:16 BST.

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Hudl2 Repair Services Online

Nothing bugs me more than autogenerated repair services online. What do I mean by this? There are plenty of sites out there that automatically generate a customized webpage that matches whatever you are searching for. Try it yourself. Google Hudl2 repair and you’ll find sites near the top of the search results offering Hudl2 repairs listing every type of repair imaginable but also some that aren’t. Hudl 2 sim card socket replacement? The Hudl 2 doesn’t have a SIM card, as it’s not a mobile phone. So how are they going to repair that?

The repair services we offer are genuine and we take real pride in our work. We specialise in Hudl 2 repairs and don’t wish to be seen as jack of all trades, master of none. We always strive to provide the best possible service and communicate honestly and transparently throughout the repair process.



Hudl 2 Battery Life After Lollipop

Since Tesco’s released the Lollipop update for the Hudl 2, lots of people have reported issues with Battery performance after upgrading their Hudl 2’s to Lollipop.  According to some sources this issue is due to the Lollipop update being installed without the Hudl 2 being on full charge and plugged in. I could see how it would be possible for the firmware update to have some sort of bug that detects the current battery charge level as the maximum level the battery could reach.

Having refurbished several Hudl 2’s, I can confirm that the firmware update doesn’t allow itself to be installed without a specific percentage of battery charge. The update is in two parts, both of which have different battery requirements. As a rule of thumb, I wouldn’t install a firmware update without my device being:

  1. Fully Charged
  2. On Mains Power

I’m not sure if this feature was always in the firmware update or if it was introduced as a remedial measure to prevent people with low battery levels installing the firmware update and bricking their devices when the power runs out in the middle of an upgrade. However there is a simple work around that may improve the battery performance of your Hudl 2 running on Lollipop. Wipe the cache. You don’t need to be rooted to do this (and you can’t currently root a Hudl 2 Lollipop anyway). This is non distructive and won’t delete any of your files.

With the Device Turned off, press and hold the Volume up and Power Button.

This will get you to the Hudl 2 Boot menu. The touch screen doesn’t work in this menu, so you need to navigate up and down with the volume up and down buttons and select with the power button.

Select Wipe Cache and press the power button to select. This will now wipe the cache. The time this take varies depending on the size of the cache, so expect to wait anywhere between a couple of seconds and several minutes.

Hudl2 Wipe Cache Partition
Hudl 2 Wipe Cache Partition

Once the wipe is complete your Hudl 2 will return to the Boot Menu. Select reboot using the Volume up and down commands and select the option with the power button. Your hudl 2 will now reboot normally. Charge it up and see if your battery performance improves.

I suspect this might resolve a lot of problems as I haven’t experienced poor battery performance on Lollipop. However, this may be due to my OCD approach of refusing to install an update without a full battery charge and mains power.